CRM – Outcome 1

Customer Relationship Management – Description, forum and special interest group
Dear part-time students,
I apologise for not attending to class tonight because of certain problems lately. However, class will continue as usual next week and so forth, insya’ Allah, with one replacement class to be decided next week with all of you.
As for your homework tonight, please download the document through the link below. Once you download the document, please discuss the questions with your classmate. If there are any difficult terms that you still cannot figure it out, you can see me tomorrow (Tuesda, 24th June 2008) before 9.45pm.
deb-402-crm-01-set-9 <— CLICK HERE.
P.S: Please write down your attendance and sign it, and send it to Ms. Azizah or any lecturers available in the Lecturer’s Room and place it on my desk.





yes. i’ve received!
i receive outcome 1. Thanks mis.
yes, miss i’m received outcome 1.
thank you
hi miss!!!! v received ur outcome 1….
muackxxxx!!!!! bye mizzz!!!!! tc
Thanks for the reply regarding your outcome 1.
(extra 2 Marks)
Those names are below:
Full Time :
nageswari
noriza rozali
diyana abd rahman
sonny
sunitha
vickneswary
shalani
noor aziera
siti nur aisah
jasema
kasthuri
noraza syakilah
rizuan
kanmani
siti aishah bt mukarateh
huiting
noridah ahamat
noraini ahamat
Part Time:
stephaniemaria
shubaashini
Haziane Binti Sabin
aziyantie bt sidek
mohamad nizam
sri kalaivani devi
(extra 2 Marks)
Thank you Miss
i receive outcome 1 CRM
You must understand the needs of your company TODAY and where do you see your company in the next 5 years for CRM to be cost effrective.